Frequently Asked Questions

Everything you ever wanted to know...

How do I place an order?

You can place an order directly through our website by browsing our selection of charcuterie boards or submitting a custom order request. Simply fill out the form with your preferences, and we’ll work with you to finalize the details.

We offer delivery services to Erie County and Monroe County in New York. If you’re outside these areas, feel free to contact us, and we’ll do our best to accommodate your request.

Yes! We offer full customization options. You can select from a variety of cheeses, meats, fruits, and other artisanal ingredients to create a board tailored to your taste and dietary preferences.

We recommend placing your order at least 48 hours in advance, especially for custom or large orders. For major events or catering, we advise booking a week or more in advance to ensure availability.

Yes, we provide custom grazing tables and charcuterie spreads for events of all sizes, including corporate functions, weddings, and family gatherings. Contact us for more information on event packages and pricing.

Absolutely! We offer a range of options to accommodate dietary needs, including vegetarian, gluten-free, and dairy-free boards. Let us know your preferences when placing your order.

Delivery fees are based on your location within Erie or Monroe County. We will confirm the delivery cost during the order process based on your address.

Our boards are made fresh and are best enjoyed on the day of delivery. If you need to store it, keep it in the refrigerator and let it come to room temperature for about 20 minutes before serving to maximize flavor.

Yes, our boards make excellent gifts! We offer beautifully curated boards that can be delivered directly to the recipient with a personalized message. Just let us know at checkout!

Since our boards are made fresh to order, we require at least 24 hours’ notice for any cancellations. Refunds may not be available for orders canceled with less notice. Contact us if you need to make changes to your order, and we’ll do our best to accommodate.

Important Ordering Information

To ensure the freshest quality and seamless coordination, please keep the following in mind:

  • Advance Ordering: All orders must be placed at least 72 hours before your event.
  • Delivery & Pickup: We currently do not offer shipping. A team member will reach out to arrange delivery or pickup details.

  • Contact Information: Please provide a valid phone number and email address at checkout so we can confirm your order and coordinate logistics.

 

Thank you for choosing The Buffalo Board Girls to elevate your gathering!